- Dual control with 2 mute buttons
- Listen-in only or train/take over call
- Works with wired or wireless headsets or a mix
- Use with Headset Buddy, Plantronics, Jabra, GN Netcom and Sennheiser headsets
- Works with most makes of telephones with 2.5mm connection
Side-by-side training is a key ingredient of any call center training program. This has just got easier with the introduction of a small headset adaptor. The Headset Buddy 2.5mm Agent Training Switch makes side-by-side training easy to achieve. There are two separate mute buttons which allow either the trainer or the advisor to easily join or leave the conversation.
This list is not all inclusive. Please look up the specifications on your specific phone to see if it has a 2.5mm headset jack.
AT&T Synj, 992, 1080, 1070, 1040, 993
Cisco SPA921, 501G, 502G, 508G, 509G, 7920, 7921 7921G, 7929, Powercube
Linksys SPA 921, SPA 922, SPA 941, SPA 942, SPA 962
Nortel WLAN 2210, WLAN 2211
Panasonic 7600, 7700 and 300 series
RCA Executive Series, Visys