What is Multipoint?

Posted by Ashley D on 13th Oct 2020

Picture yourself working from home listening to iTunes on your Mac with your bluetooth headset in when a phone call comes in. The music pauses and your phone then directs the call to your headphones. You answer the call, oh great, you're about to join a work conference! Your desk phone rings, you put your current phone call on hold and you are now ready to merge the calls and start the meeting all while keeping the same pair of bluetooth headphones in. Sounds too good to be true, right? Well it's not, thanks to multipoint! 

Simple Multipoint: 

With simple multipoint, a Bluetooth headset can be connected to two separate devices at the same time. When one of them rings, the headset knows which one it is. So when you answer the call, you will automatically be connected from the right device. If you’re already talking on your first phone, the headset will alert you if there’s an incoming call on a second one. You can then pick up this second call directly from the same headset. However, simple multipoint comes with one minor inconvenience: When you answer a second incoming call, your headset actually drops the connection to the call you’re already on. 

Advanced Multipoint: 

Advanced multipoint is almost exactly the same as simple multipoint, only advanced. The main function of advanced multipoint is the same: there are two connected devices and one headset that can answer two separate calls. But with advanced multipoint – the first call is not dropped when you pick up the second incoming call. Instead, the first call is put on hold, so you can return to it once you’re done with the other one. In fact, you can keep switching between the two calls all you want!

Triple Connectivity:

These newer professional headsets from Jabra take this even further! These headsets have a docking base with a nice touch screen. The base connects all of your devices– cell phone, desk phone, computer, etc. You can connect to three devices at once and control them all via the touch screen! These professional headsets let you not only switch between calls but even merge them into one conversation.

Check out this video to see more:

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