Our hours of operation are (Central Standard Time):
Mondays: 9am to 5pm
Tuesdays: 9am to 5pm
Wednesdays: 9am to 5pm
Thursdays: 9am to 5pm
Fridays: 9am to 5pm
We are closed on holidays and usually leave early on the Friday before a weekend / Monday holiday
To mail return packages or any correspondence, you can contact us at:
Mailing AddressLong Tail ProductsAttn: Returns3005 S. Lamar BlvdSte D109-146
Austin, TX 78704
Customer Support Form
We are available to help answer your product questions, shipping options, or resolve issues that arise as a result of your purchase with us. Sometimes, you may have the company owner directly responding to you.
Please fill out the form below or select the blue "Help" button in the lower right hand corner if you need assistance.